Privacy Policy

The present charter for the protection of personal data and the management of cookies details the policy of the Company FRAGRANCE SOUK regarding the protection of privacy, the collection of personal data and cookies. It applies to data collected on the www.fragrancesouk.com website. In order to facilitate access to this charter, we make it available on our home page as well as at any other place where personal information is requested from you.

Data protection principles

Fragrance Souk is committed to the following data protection principles:
Processing is legal, fair and transparent. There are legitimate reasons for our processing activities. We always consider your rights before processing your personal data. On request, we will be able to provide you with information about the processing upon request.
The processing is limited. Our processing activities correspond to a purpose for which the personal data was collected (e.g. preparation and dispatch of your order, management of the loyalty program, etc.).

Rights of data subjects

As a customer, you have the right to access, rectify, delete, oppose, limit and carry your personal data.

Consent

When you provide us with personal information to complete a transaction, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection of your information.

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us via our contact form.

In accordance with current regulations, your request must be signed and accompanied by a photocopy of your identity document. Joli’Essence undertakes to provide you with these data, modify or delete them as soon as possible.

Data maintenance

Personal data is kept for an indefinite period of time from the creation of your customer account until you make a request to close this account. You can request, at any time and free of charge, the closure of your customer account and the deletion of your data.

Cookies

We use cookies to analyze the behavior of our visitors, administer the website, track interactions and collect information about users. A cookie is a small text file stored on your computer. Cookies store information that is used to help make the sites work. We can only access the cookies created by our website. You can control your cookies with your browser. Choosing to disable cookies may prevent you from using certain features.